<p>Medical Records Translation is available for MTFs, Remote POCs, and TAOs. Additionally, written translation services are available upon request by the TOPO, in support of internal DHA customers (including, but not limited to Office of General Counsel, Office of the Chief Medical Officer, and Program Integrity).</p>
<p>Examples of documents eligible for translation include: physician treatment notes from an office visit, consult results, claims and supporting documentation, hospitalization and operative summaries, physician letters summarizing care received, emergency treatment notes, and laboratory/radiology reports and patient consent forms.</p>
<p>Examples of documents not eligible for translation include: documents older than 365 days, blank medical forms, pre-printed patient educational material, investigational, legal, and/ or insurance reports, handwritten notes from health care providers that are unrelated to medical treatment.</p>
<p>Government users can submit and retrieve medical records translation requests directly through the following respective portals:</p>
<ul>
<li>Military Treatment Facility (MTF) Users: <a href="https://top.internationalsos.com/MTF" target="_blank">https://top.internationalsos.com/MTF</a></li>
<li>TRICARE Area Office (TAO) Users: <a href="https://top.internationalsos.com/TAO" target="_blank">https://top.internationalsos.com/TAO</a></li>
<li>TRICARE Overseas Program (TOP) Points of Contact (POCs) and Other Government Users: <a href="https://top.internationalsos.com/translation" target="_blank">https://top.internationalsos.com/translation</a></li>
</ul>
<p>For a list of Frequently Asked Questions (FAQs) on the Medical Records Translations Portal for Government Users, {downloaddocs=/government/tco-media/documents/mrtportalfaqsgovtuserrev-july-2019:click here.}</p>
<p>For a comprehensive user guide with instructions on how to upload files to your respective TOP Translations Portal, {downloaddocs=/government/tco-media/documents/MRT-Portal-File-Upload-Guide-JAN2022:click here}.</p>
<p>{nomargin;fontweight=500:Note:}<em> To ensure optimal usability of the Medical Records Translation Portal, please confirm you are using the newest supported version of </em><a href="https://support.microsoft.com/en-us/microsoft-edge" target="_blank">Microsoft Edge,</a> <a href="https://www.mozilla.org/en-US/firefox/new/" target="_blank">Mozilla Firefox,</a> <em>or</em> <a href="https://www.google.com/chrome/browser/desktop/index.html" target="_blank">Google® Chrome.</a> </p>
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