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<h2><strong>TOP Telemedicine</strong></h2>
<p>TRICARE covers <a href="https://tricare.mil/telemedicine" target="_blank">secure video or audio-only Telemedicine care</a> overseas when the care meets all these requirements:</p>
<ul>
<li>The care is a <a href="https://www.tricare.mil/CoveredServices/IsItCovered" target="_blank">TRICARE-covered benefit</a> and is appropriate for Telemedicine.</li>
<li>The country where you receive care allows Telemedicine.</li>
<li>The provider is TRICARE-authorized and has a license to practice in the country where you receive care.</li>
<li>The provider follows all local health care and Telemedicine rules.</li>
</ul>
<p>If the care meets these requirements, TRICARE Overseas will pay your claim. If you paid up front for Telemedicine, you can <a href="https://newsroom.tricare.mil/Articles/Article/3281435/how-to-file-your-tricare-claims-overseas" target="_blank">file claims online</a> with the <a href="https://tricare-overseas.com/beneficiaries/claims/claims-portal-login" target="_blank">TRICARE Overseas Program (TOP) Beneficiary Secure Claims Portal</a>.</p>
<p>If you <a href="https://www.tricare-overseas.com/beneficiaries/claims/top-claims-mailing-addresses" target="_blank">file by mail</a>, complete and sign the <a href="https://www.tricare-overseas.com/beneficiaries/claims/claim-forms" target="_blank">claim form</a> (<em>DD Form 2642</em>) and include all required information.</p>
<p>Keep in mind, the <a href="https://tricare.mil/comparecosts" target="_blank">costs and fees</a> for Telemedicine are the same as for in-person care. But a <a href="https://tricare.mil/FindDoctor/Appointments/Referrals" target="_blank">referral or pre-authorization</a> may apply for your <a href="https://www.tricare.mil/CoveredServices/IsItCovered/Telemedicine.aspx" target="_blank">Telemedicine visit</a>. <a href="http://www.tricare-overseas.com/contact-us" target="_blank">Contact</a> your TOP Regional Call Center if you are not sure if you need a referral or pre-authorization for your visit.</p>
<p><strong>Note:</strong> <a href="https://www.tricare.mil/CoveredServices/BenefitUpdates/Archives/02_14_2023_Telemedicine_Makes_Managing_Your_Health_Easier" target="_blank">U.S.-based providers</a> are not eligible to provide Telemedicine care overseas. This includes providers through Doctor On Demand, Telemynd, and SimpliFed.</p>
<h4><strong>Finding Telemedicine Overseas</strong></h4>
<p>You can search for a TRICARE-authorized provider who offers Telemedicine the same way you would look up any other provider. Just follow these steps:</p>
<ol>
<li>Go to the <a href="https://tricare-overseas.com/beneficiaries/resources/provider-search" target="_blank">TOP Network Provider Search Tool</a>.</li>
<li>Pick your region, country, and TRICARE location from the dropdown menus. Then click “Search.” </li>
<li>On the next screen, expand the “Specialty” filter and click the “Telemedicine” checkbox. You may need to click “View More” to find this option.</li>
<li>Choose a provider from the list.</li>
</ol>
<p>If you cannot find a Telemedicine provider with this search tool, <a href="http://www.tricare-overseas.com/contact-us" target="_blank">contact</a> your TOP Regional Call Center for assistance.</p>
<h4><strong>Telemental Health</strong></h4>
<p>TRICARE also covers certain <a href="https://www.tricare.mil/CoveredServices/IsItCovered/TelementalHealth" target="_blank">Telemental health services</a>. This care may require pre-authorization. If you are an Active Duty Service Member (ADSM), you must have a referral and pre-authorization from your primary care manager for any mental health care you seek outside of a military hospital or clinic, as noted in the <a href="https://www.tricare.mil/Publications/Fact-Sheets/mental_health_substance" target="_blank">TRICARE Mental Health and Substance Use Disorder Services Fact Sheet</a>.</p>
<p>For more information on TOP Telemedicine, visit <a href="https://tricare.mil/telemedicine" target="_blank">https://tricare.mil/telemedicine</a> or <a href="http://www.tricare-overseas.com/contact-us" target="_blank">contact</a> your TOP Regional Call Center.</p>