- Enrollment & Eligibility
- Claims
- TRICARE Plans & Programs
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Resources
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TOP 2021 Contract Updates
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Enrollment Information
- Country Specific Contact Info
- COVID-19
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Traveling Beneficiaries
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Understanding Fraud & Abuse
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Find a Provider
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Compliments Grievances and Appeals
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MyCare Overseas™ Beneficiary Mobile App and Web-Based Portal
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Near Patient Program
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Medical Records Translation
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Real-Time Language Assistance
- Educational Resources
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Forms
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Pharmacy
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TOP 2021 Contract Updates
- Philippines
<h3 style="text-align: justify;"><b>MYCARE OVERSEAS™ BENEFICIARY MOBILE APP AND WEB-BASED PORTAL</b></h3>
<p style="text-align: justify;"><img src="https://www.tricare-overseas.com/cms/delivery/media/MCZEEPPKERIRAYTLBGVL2BDZNYHI" data-fileid="20Yt0000000bloH" data-contentkey="MCZEEPPKERIRAYTLBGVL2BDZNYHI" data-cms-filename="MYCARE.png"></p>
<p>International SOS is pleased to offer the {fontweight=500:<b>MyCare Overseas™ Beneficiary App and Portal.</b>}</p>
<p>{fontweight=500:<b>MyCare Overseas™</b>} is a secure and user-friendly mobile app that’s also available via your laptop or personal computer as a web-based portal.</p>
<p style="text-align: justify;">{fontweight=500:<b>MyCare Overseas™</b>} is an easy-to-use, innovative tool designed to enhance your health care experience by offering easy-to-access services, such as checking your TRICARE Health Plan, verifying TRICARE covered services, finding a TOP Network Provider, and connecting you with 24/7 assistance to the local Near Patient Team (in specified locations), the Global First Call Desk, Beneficiary Support Center (BSC), and Technical Support. There’s also a self-service ChatBot feature that provides you with immediate answers to Frequently Asked Questions and if needed, a direct link to chat with the BSC.</p>
<h4 style="text-align: justify;"><b>MyCare Overseas™ App Overview Video</b></h4>
<p style="text-align: justify;"><a href="https://www.youtube.com/watch?v=dsRedMiH4t4" target="_blank">Click here</a> to view a short video on the benefits of using the <b>MyCare Overseas™</b> app.</p>
<h4 style="text-align: justify;"><b>What Features and Capabilities Does the MyCare Overseas™ Beneficiary Mobile App and Web-Based Portal Offer?</b></h4>
<ul>
<li>24/7 Assistance</li>
<li>Health Care Finder</li>
<li>My Appointments & Referrals </li>
<li>Country Information (Emergency Numbers, Medical Risk Ratings, Cultural Tips)</li>
<li>Translation Help & Local Language Support</li>
<li>ChatBot FAQs & Direct Link to the BSC</li>
<li>My Plan & Claims </li>
<li>My Medical Translations</li>
</ul>
<p style="text-align: justify;"><a href="https://www.tricare-overseas.com/beneficiaries/tco-media/documents/MyCare-Overseas-BAP-Sept-2021" target="_blank"><b>Download</b></a> the <b>MyCare Overseas™</b> Beneficiary App Fact Sheet to learn more!</p>
<h4 style="text-align: justify;"><b>How Can I Access MyCare Overseas™?</b></h4>
<p style="text-align: justify;">To access the <b>MyCare Overseas™</b> beneficiary app, scan the QR code below or click on the App Store or Google Play buttons.</p>
<p style="text-align: justify;"><i>Note: After you download or install the </i><b><i>MyCare Overseas™</i></b><i> app on your mobile device, please remember to complete the registration process to begin enjoying the features of the app right away! </i></p>
<p style="text-align: justify;"><img src="https://www.tricare-overseas.com/cms/delivery/media/MC2BDK5LIWM5BPLH2DMMSYC2RDTU" data-fileid="20Yt0000000blo9" data-contentkey="MC2BDK5LIWM5BPLH2DMMSYC2RDTU" data-cms-filename="QR_Code.png"><a href="https://apps.apple.com/app/mycare-overseas/id1569315235" target="_blank"><img src="https://www.tricare-overseas.com/cms/delivery/media/MCQGTD6ARIIVH55GBLTI6RY3SSL4" data-fileid="20Yt0000000blo2" data-contentkey="MCQGTD6ARIIVH55GBLTI6RY3SSL4" data-cms-filename="AppStore.png"></a><a href="https://play.google.com/store/apps/details?id=mil.tricare.mobile.mycare" target="_blank"><img src="https://www.tricare-overseas.com/cms/delivery/media/MCS2FHZ2XWNZFIDP3NIUEL6KQJO4" data-fileid="20Yt0000000bloC" data-contentkey="MCS2FHZ2XWNZFIDP3NIUEL6KQJO4" data-cms-filename="GooglePlay.png"></a></p>
<p style="text-align: justify;">Alternatively, to access the <b>MyCare Overseas™</b> web-based portal using your personal computer or laptop, visit<a href="https://top.internationalsos.com/beneficiary" target="_blank"><b> https://top.internationalsos.com/beneficiary</b></a>!</p>
<h4 style="text-align: justify;"><b>MyCare Overseas™ Frequently Asked Questions (FAQs)</b></h4>
<p style="text-align: justify;">{fontweight=500;downloaddocs=/beneficiaries/tco-media/documents/MyCare-Overseas-FAQs-DEC2021:Click here} for a comprehensive list of informative FAQs about the {fontweight=500:MyCare Overseas™ }beneficiary app and portal.</p>
<p><b><i>MyCare Overseas™</i></b><i> is a registered trademark of International SOS Government Services, Inc. All rights reserved.</i></p>