alter TOP Regional Call Center How Do I...?


** NOTICE: ** If you have a User Name and Password, please use that as the preferred option for logging in to the Secure Claims Portal, rather than your DS Logon. If you do not have a User Name and Password and experience any issues with DS Logon, please contact the TOP Regional Call Center and press Option #2 to speak with a member of the Beneficiary Support Center for Claims Assistance.

Registered beneficiaries have two options to access their Beneficiary Secure Claims Portal account for online claims submission:

  DoD Self-Service Logon (DS Logon)

  Login with your DS logon user name and password that give you access to   multiple Department of Defense (DoD) websites and affiliated TRICARE websites.

Click here to login using your existing DS logon user name and password. You will automatically login after your DS logon user name and password are authenticated. A DS Logon (Level 2) account is required.

Click here to download useful DS Logon FAQs and learn more about how to obtain a DMDC Logon.

  OPTION 2: Login
Login with a user name and password

Important Note Regarding Your Password: If you are entering a temporary password, please do not copy and paste it from the system-generated email message. The temporary password must be manually entered upon log-in.

*Please note that the portal works best on the Microsoft Edge or Google Chrome web browsers. To ensure optimal usability, download or upgrade the newest supported version of Microsoft Edge, Mozilla Firefox, Apple® Safari, or Google® Chrome.

Note: Please read our Privacy Policy to be assured we keep your data secure and confidential.