- Enrollment & Eligibility
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Resources
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TOP 2021 Contract Updates
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Enrollment Information
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Country Specific Contact Info
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COVID-19
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Traveling Beneficiaries
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Understanding Fraud & Abuse
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Forms
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Pharmacy
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Dental Resources
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Beneficiaries Frequently Asked Questions
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TOP 2021 Contract Updates
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<h2>SECURE CLAIMS PORTAL LOGIN</h2>
<p><i>{alert:Secure claims portal users who have both a TRICARE Overseas Username and Password and a DS Logon may be experiencing intermittent technical issues. If you have any problems logging in to the secure claims portal, please try again later. The TOP Claims Processor is investigating this issue and working to implement a solution as quickly as possible. We will update this message once the log-in issue has been fully resolved. If you have any TRICARE claims- or benefit-related questions and are unable to access the secure claims portal, please} </i>{fontweight=400;contentlink=/contact-us:contact}<i> {alert:your TOP Regional Call Center and listen carefully to the prompts for the best option to serve you.}</i></p>
<p>{notice:New Enhancement! Users will now be able to see a patient’s Primary Care Manager (PCM) information in the secure claims portal. This includes the TRICARE region of enrollment and associated dates. Providers can view this information under the “Patient Eligibility” screen. Beneficiaries can view this information under their “TRICARE Family Coverage” details.}</p>
<p>Please read our {fontweight=400;contentlink=/privacy-policy:Privacy Policy} to be assured we keep your data secure and confidential.</p>
<p>Registered beneficiaries have two options to securely login and access their {fontsize=14:TRICARE-Overseas.com} account:</p>
<h4>DoD Self-Service Logon (DS Logon) <i>(Recommended)</i></h4>
<p>Login with your DS logon user name and password that give you access to multiple Department of Defense (DoD) websites and affiliated TRICARE websites, including TRICARE-Overseas.com.</p>
<p><a href="https://myaccess.dmdc.osd.mil/identitymanagement/authenticate.do?execution=e1s1" target="_blank">Click here</a> to login using your existing DS logon user name and password. You will automatically login after your DS logon user name and password are authenticated. A DS Logon (Level 2) account is required.</p>
<p><a href="https://www.dmdc.osd.mil/appj/dwp/faqs.jsp" target="_blank">Click here</a> to download useful DS Logon FAQs and learn more about how to obtain a DMDC Logon.</p>
<h4>{fontsize=21.28:TRICARE-Overseas.com Login}</h4>
<p><a href="https://portal.tricare-overseas.com/wps/portal/osb/tricare-overseas/home/!ut/p/z1/04_Sj9CPykssy0xPLMnMz0vMAfIjo8ziAzw8zDwMLQx8LAJdDQwczSwMvQINnY0tDMz0wwkpiAJKG-AAjgZA_VFgJUbuBp4eBgaG3gbuIAkjZ1ezkEBfYxcLI6gCPGYU5EYYZDoqKgIAPiEonQ!!/dz/d5/L2dBISEvZ0FBIS9nQSEh/" target="_blank">Login with a TRICARE-Overseas.com user name and password</a></p>
<p>{fontweight=500:Important Note Regarding Your Password:}</p>
<p><i>If you are entering a temporary password, please do not copy and paste it from the system-generated email message. The temporary password must be manually entered upon log-in.</i></p>
<p><i>*Please note that the portal works best on the Internet Explorer (IE) 11 or Google Chrome Web browsers. To ensure optimal usability, download or upgrade the newest supported version of </i>{fontweight=400<i>:</i><a href="https://support.microsoft.com/en-us/products/internet-explorer" target="_blank">Microsoft® Internet Explorer,</a> <a href="https://www.mozilla.org/en-US/firefox/new/" target="_blank">Mozilla Firefox,</a> <a href="https://support.apple.com/en-us/HT204416" target="_blank">Apple® Safari</a>} <i>or,</i> {fontweight=400:<a href="https://www.google.com/chrome/browser/desktop/index.html" target="_blank">Google® Chrome.</a>}</p>