Claims

<p style="text-align: center;">{notice;fontweight=500:<b>*** IMPORTANT NOTICE REGARDING DENTAL CARE FOR TRICARE PRIME REMOTE ADSMs OVERSEAS! ***</b>}</p> <p>{notice;fontweight=500:International SOS will no longer be providing dental care services for TRICARE Prime Remote Active Duty Service Members. <b>After May 1, 2022, </b>Remote ADSMs will receive all dental care services from United Concordia Companies, Inc. (UCCI) under the TRICARE Active Duty Dental Program (ADDP).}</p> <p>{notice;fontweight=500:If you received civilian dental care <b>before May 1, 2022,</b> your Dental Care Provider should continue to submit your claim via the regular TOP claims submission methods. <a href="https://www.tricare-overseas.com/beneficiaries/claims/how-to-file-a-tricare-overseas-claim" target="_blank">Click here</a> for more information.}</p> <p>{notice;fontweight=500:*Note: If you are receiving dental care services that were already authorized by International SOS <b>before May 1, 2022, y</b>our Dental Provider should continue to deliver treatment as outlined in the Authorized Dental Treatment Plan until all care has been completed.}</p> <p>{notice;fontweight=500:If you received civilian dental care <b>on or after May 1, 2022,</b> your Dental Provider should submit your claim to UCCI.}</p> <p>{notice;fontweight=500:Please visit the following website for additional information:}</p> <p><a href="https://secure.addp-ucci.com/home" target="_blank"><b>https://secure.addp-ucci.com/home</b></a></p> <p>{fontweight=500;notice:<i>********************&nbsp;</i><b><i>Important Notice Regarding Service and Processing Delays</i></b><i>&nbsp;********************</i>}</p> <p>{fontweight=500;notice:&nbsp;<i>We would like to apologize – International SOS is currently experiencing call, claims customer service, and referral and authorization processing delays.&nbsp;</i><a href="https://www.tricare-overseas.com/beneficiaries/enrollment-and-eligibility/service-delays" target="_blank"><b><i><u>Click here</u></i></b></a><i>&nbsp;to learn more.</i>}</p> <p>{fontweight=500;notice:**************************************************************************************************************}</p> <h4>How to File a TRICARE Overseas Claim</h4> <p>Follow the step-by-step instructions on how to successfully file a TRICARE claim for care received overseas.</p> <p><a href="https://tricare-overseas.com/beneficiaries/claims/how-to-file-a-tricare-overseas-claim" target="_blank">LEARN MORE</a></p> <h4>Claim Forms</h4> <p>Download the paperwork you need in order to file claims for civilian medical care, declare other types of health insurance, or fill out an overseas estate notification.</p> <p><a href="https://www.tricare-overseas.com/beneficiaries/claims/claim-forms" target="_blank">LEARN MORE</a></p> <h4>Other Health Insurance</h4> <p>If you have any health insurance other than TRICARE, it is called “Other Health Insurance (OHI).” It can be through your employer or a private (overseas host national) insurance program.</p> <p><a href="https://www.tricare-overseas.com/beneficiaries/claims/other-health-insurance" target="_blank">LEARN MORE</a></p> <h4>Understanding Your EOB</h4> <p>Your Explanation of Benefits (EOB) is not a bill, but a detailed breakdown of what the Provider charged and what you may still owe.</p> <p><a href="https://www.tricare-overseas.com/beneficiaries/claims/understanding-your-eob" target="_blank">LEARN MORE</a></p> <h4>Compliments Grievances &amp; Appeals</h4> <p>If you’ve received outstanding care from a TOP Provider, were dissatisfied with an experience with a TOP Provider, or want to appeal a decision about a claim, you can do so here.</p> <p><a href="https://www.tricare-overseas.com/beneficiaries/resources/compliments-grievances-and-appeals" target="_blank">LEARN MORE</a></p> <h4>TOP Claims Mailing Addresses</h4> <p>Find the right mailing address to send your claims.</p> <p><a href="https://www.tricare-overseas.com/beneficiaries/claims/top-claims-mailing-addresses" target="_blank">LEARN MORE</a></p> <p>If you can’t find what you’re looking for on these Claims pages, visit&nbsp;<a href="https://tricare.mil/FormsClaims/Claims/MedicalClaims/FilingOverseas" target="_blank">https://tricare.mil/FormsClaims/Claims/MedicalClaims/FilingOverseas</a></p> <h4>Secure Claims Portal Login</h4> <p><a href="https://www.tricare-overseas.com/beneficiaries/claims/claims-portal-login" target="_blank">LEARN MORE</a></p> <h4>Secure Claims Portal Register</h4> <p><a href="https://www.tricare-overseas.com/beneficiaries/claims/claims-portal-register" target="_blank">LEARN MORE</a></p>